Versandbedingungen
Shipping Policy
Thank you for visiting and shopping at Astricos (www.astricos.com). Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing & Tailoring Time
All standard orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Custom or hand-tailored costumes may require specific production windows (typically 4–7 days). You will receive a notification email with a tracking number once your package has shipped.
- Order Cut-off Time: 5:00 PM (GMT+08:00)
- Processing Days: Monday – Friday
2. Dispatch & Fulfillment Location
All items are carefully inspected, packed, and dispatched directly from our primary fulfillment center:
Fulfillment Warehouse:
Room 302-308, Optics Valley Workshop No. 8, Jiangxia District, Wuhan, Hubei Province, 430223, China
Corporate Entity: NOMAVOX (HONG KONG) ROMANTIC JOURNEY LIMITED
Business Address: Room 55, 7/F, Wing Tai Centre, No. 12 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
3. Shipping Carriers
We partner with reputable international express carriers to ensure fast and reliable delivery. Depending on your location and the shipping method selected, your order may be shipped via one of the following carriers:
- DHL – for premium express services
- FedEx – for priority international shipments
- USPS – for standard deliveries within the United States
- Local Postal Services – for last-mile delivery in various countries
4. Shipping Rates & Delivery Estimates
Shipping charges for your order are calculated and displayed at checkout based on the destination region and total parcel weight.
*We do not offer Cash on Delivery (COD) services for any international shipping destinations.
North America
Destinations: United States, Canada
| Shipping Method | Estimated Transit Time | Weight Range | Shipping Rate |
|---|---|---|---|
| Standard Express | 7 – 15 Business Days | 0 – 1 kg | US$ 29.00 |
| 1 – 2 kg | US$ 39.00 | ||
| 2 – 3 kg | US$ 49.00 | ||
| 3 – 4 kg | US$ 59.00 | ||
| Super Express | 5 – 12 Business Days | 0 – 1 kg | US$ 39.00 |
| 1 – 2 kg | US$ 49.00 | ||
| 2 – 3 kg | US$ 69.00 | ||
| 3 – 4 kg | US$ 79.00 |
Europe
Destinations: Austria, France, Germany, Italy, Liechtenstein, Lithuania, Luxembourg, Poland, Portugal, Russia, Spain, Switzerland, United Kingdom, Denmark, Finland, Sweden
| Shipping Method | Estimated Transit Time | Weight Range | Shipping Rate |
|---|---|---|---|
| Standard Express | 7 – 15 Business Days | 0 – 1 kg | US$ 38.00 |
| 1 – 2 kg | US$ 48.00 | ||
| 2 – 3 kg | US$ 58.00 | ||
| 3 – 4 kg | US$ 68.00 | ||
| Super Express | 5 – 12 Business Days | 0 – 1 kg | US$ 48.00 |
| 1 – 2 kg | US$ 68.00 | ||
| 2 – 3 kg | US$ 88.00 | ||
| 3 – 4 kg | US$ 98.00 |
Asia
Destinations: Israel, Saudi Arabia, United Arab Emirates
| Shipping Method | Estimated Transit Time | Weight Range | Shipping Rate |
|---|---|---|---|
| Standard Express | 7 – 15 Business Days | 0 – 1 kg | US$ 29.00 |
| 1 – 2 kg | US$ 39.00 | ||
| 2 – 3 kg | US$ 49.00 | ||
| 3 – 4 kg | US$ 59.00 |
Oceania
Destinations: Australia, New Zealand
| Shipping Method | Estimated Transit Time | Weight Range | Shipping Rate |
|---|---|---|---|
| Standard Express | 7 – 15 Business Days | 0 – 1 kg | US$ 39.00 |
| 1 – 2 kg | US$ 49.00 | ||
| 2 – 3 kg | US$ 59.00 | ||
| 3 – 4 kg | US$ 69.00 |
South America
Destinations: Argentina, Brazil, Chile, Colombia, Mexico, Peru
| Shipping Method | Estimated Transit Time | Weight Range | Shipping Rate |
|---|---|---|---|
| Standard Express | 7 – 15 Business Days | 0 – 1 kg | US$ 39.00 |
| 1 – 2 kg | US$ 49.00 | ||
| 2 – 3 kg | US$ 59.00 | ||
| 3 – 4 kg | US$ 69.00 |
5. Shipment Tracking
You will receive a Shipping Confirmation email once your order has shipped, containing your unique tracking number(s). Your tracking number will become active within 24 to 48 hours of dispatch.
6. Customs, Duties, and Import Taxes
Astricos is not responsible for any customs and import duties applied to your order upon arrival. All fees imposed during or after shipping are the sole responsibility of the customer (including customs tariffs, local taxes, etc.).
7. Contact Customer Support
If you have any questions about our Shipping Policy or need assistance with tracking your order, please contact us:
Company Information
Legal Entity: NOMAVOX (HONG KONG) ROMANTIC JOURNEY LIMITED
Business Address: Room 55, 7/F, Wing Tai Centre, No. 12 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
Customer Support Email: support@astricos.com
Phone: +852-9486-4600
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+08:00)
Last Updated: July 2026
"Astricos: Streamlining International Customization and Delivery."
Astricos Team | www.astricos.com